StepLoom for government services

Explain a form, one step at a time.

Help people reserve a business name, update an identity record, register for an exam or file a tax return, in the language they use.

Guide a form

A demo shows each box on the form and what goes in it.

Fewer calls

The help desk answers with a link.

In local languages

The languages your residents speak, with a voice.

Four moments when a link beats a call

Reserve a business name

Enter the name you want and tap Check.

Built for government services

  • Help desks

    Send a guide instead of repeating the same answer.

  • Public information teams

    Reach people who do not read the main language of your help pages.

  • Privacy

    Private details are covered before a guide is shared.

Over 3 billion people live under a mobile signal and are still not online.”

GSMA, State of Mobile Internet Connectivity

The usage gap: 3.1 billion people, against 4.7 billion who use mobile internet.

Read the source
[01]What you can show

Guide a registration

Show each step of reserving a name.

Guide a registration

Tap Check

Case study

StepLoom recording StepLoom

A real run, from the first click to the shared link, with every number measured.

Read the case study
Click Messages
Tap OPEN THE WEEKLY REPORT
Click Units

Stop losing people at the registration form

Record it once. Send the link. Every customer finishes in their own language.