Click through your app once. Get every step.

In a poll of support leaders, a contact by phone, chat or email cost a company about $8. A self-service page cost about 10 cents.”

Gartner poll of support leaders

Cost per contact by channel. The poll is from 2019 and in US dollars, so read it as a ratio, not today's price.

Read the source

One click, one step

Every click you make becomes a screen with its click spot already placed.

Private details covered first

Names, numbers and balances are covered before the picture leaves your computer.

Clean screens

Menus that open and close are caught at the right moment, not half drawn.

Straight to your demo

Steps land in a draft demo you can edit, write and share.

Made for teams who explain an app every day

Software teams
Customer support
Sales teams
Fintech and banking
Training and HR
Government services
Schools
Partner and field networks
[01]Record

Click like a customer would

Open the add-on, press record and use your app. A small pill shows how many steps you have.

  • Works on any website
  • Stops with one click
  • Keeps the order you clicked in
clientclue.live/workspace/phone-network
Click Messages
[02]Pages

Every page you passed through

The steps keep the page title and the name of the button you clicked, so the writing that follows is accurate.

Click Messages

Click Messages

Click Any language

Click Any language

Select Any feeling

Select Any feeling

Click Issues

Click Issues

Select App lagging and slow response

Select App lagging and slow response

[03]Cover

Private details are covered on your computer

The add-on draws the cover before the screen is saved. Nothing private is sent and then hidden later.

Reading the screen
Finding private details
Covering them
Saving the step
Sending to your draft
[04]Tidy

Fix a step without recording again

Move a click spot, change a caption or delete a step in the editor. You never have to start over.

Click Messages

Click Messages

Click Messages to view individual customer reviews and feedback for MTN Nigeria.

[05]Send

Your steps arrive as a draft

Open the draft, press Write captions and let StepLoom AI do the first pass.

clientclue.live/workspace/phone-network
Select App lagging and slow response

Record it once. Every customer who opens it sees the same clean steps, in the same order, on any phone.

Case study

StepLoom recording StepLoom

A real run, from the first click to the shared link, with every number measured.

Read the case study
Click Messages
Tap OPEN THE WEEKLY REPORT
Click Units

A typical web page on a phone weighs more than 2 MB.”

HTTP Archive, Web Almanac

Page weight chapter: median size of a mobile page.

Read the source

Show it once. Let every customer finish.

Frequently asked questions